Improving Access and Performance Through an Integrated Hub Model
Traditional hub services often struggle to balance operational efficiency with patient access. Manual processes, fragmented data, and limited visibility can create delays in therapy initiation and challenges in supporting both patients and providers.
For pharmaceutical manufacturers, particularly those with complex and rare disease therapies, these limitations can directly impact adoption, adherence, and overall performance.
Apollo Care’s Hub and Hub Lite models are purpose-built to address these challenges by combining infrastructure, technology, and access support into a single, integrated solution.
Case Study: 2.5x TRx Growth with Improved Fill Rates and Data Capture
A specialty pharmaceutical manufacturer supporting an orphan product faced challenges common to traditional hub models, including inconsistent operational performance and limited visibility into patient and provider interactions.
At the same time, the brand sought to strengthen its value proposition by improving the overall experience for both patients and healthcare providers.
Our Approach
To address these challenges, Apollo Care implemented a pilot program combining its Hub services with advanced copay solutions across approximately half of the U.S. market.
This integrated approach focused on streamlining patient onboarding and prescription intake, improving access through coordinated financial support, and enhancing data capture and visibility across the patient journey.
Results
The combined Hub and Copay solution delivered significant improvements across key performance metrics.
- Approximately 2.5x increase in total prescriptions (TRx).
- Fill rate improvement from 70% to 83%.
- Payer data capture increased from 51% to 99%.
Scaling Impact, Simplifying Access
Apollo Care’s Hub services, enhanced by our Advanced Copay offering, allow manufacturers to move beyond common challenges faced by specialty therapies into a model that is more connected and data-driven.
This streamlined approach enables both improved patient outcomes and stronger commercial performance without adding additional complexity.
Apollo Care’s approach reflects our dedication to being unconventionally forward, where infrastructure, data, and patient support work together to drive measurable impact across the entire access journey.
Learn More
Learn more about how our Hub and Hub Services solutions can help you and your patients.