Core Copay

Better Data, Optimized Program Design, and Improved Fill Rates

Written by Apollo Care
Published on 25 April 2026
Time to read 2 min

The Foundation for Smarter Patient Access and Advanced Program Optimization.

Introduction

Copay programs are often viewed as just an investment in patient access rather than a source of strategic insights. At Apollo Care, we asked why both cannot be true?

With this in mind, our Core Copay solution is purpose-built to be the foundation for deeper visibility, smarter decision-making, and more advanced access solutions.

Case Study: Optimizing Copay Program Design for a Large Pharmaceutical Brand

A large pharmaceutical manufacturer sought to better understand patient price sensitivity and its impact on prescription abandonment.

Traditional copay data can miss some of the most critical data points, resulting in suboptimal program design, lower fill rates, and increased physician hassle.

In this case, traditional copay data implied that assistance for patients with a copay over $20 was not beneficial.

Our Approach

Apollo Care’s Intelligent Data Capture accessed 2 to 3 times more data points than those available from other copay providers and demonstrated the benefit of providing copay assistance for patients with a copay over $20.

Results

By switching to Apollo Care, our client was empowered with a more complete view of patient price sensitivity and how that impacts abandonment at the pharmacy.

The result was better program design to optimize investment and access, higher fill rates, and less hassle for physicians.

Our Core Copay Capabilities Include

  • Comprehensive program administration, supporting copay, voucher, and patient assistance programs.
  • Flexible program design, supporting more business rules than other copay vendors.
  • Enhanced data capture, delivering 2 to 3 times more claim-level data points than traditional approaches.
  • Real-time visibility into patient behavior, enabling more informed program optimization.
  • Built-in, not bolted-on fraud, waste, and abuse defenses.
  • Customizable CRM solutions that meet your patients where needed.

Learn More

Learn more about how our Core Copay solutions can help you and your patients.

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